Contact Us

Contact Us

NOTICE - COVID-19

Dear book lovers,

Following the announcements in Ontario and Quebec we regret to inform you that we will not be able to process any orders at least until April 13 due to the closure of all distributors.

If you are not in a rush to receive your books we invite you to contact us and we'll be able to keep your order until such time when the warehouses will open again.

Don't hesitate to call us at 647-975-8800 or write us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions. We will monitor communications regularly.

Thank you and take care of yourselves and those around you.

 

Following the closure of our physical location, Librairie Mosaique will continue serving our customers by special order.

How to order:

  • •  by email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • •  by phone: +1 647 975 8800

Conditions:

  • • Advance payment is not needed.
  • • Payment must be done once the books arrive prior to shipping them or pick-up availability. Orders that have not been paid will not be sent.

Payment methods:

  • • By email transfer - send payment to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • • By credit card over the phone – call us at 647-975-8800

Pick up:

Orders can be picked up at Alliance française, the Spadina Campus located at 24 Spadina Road 1 block north of Bloor during their regular operating hours. Please note that Alliance française will not be able to process any payments, hence all pick-up orders must be paid before being delivered to Alliance française.

Also please note that any queries about your order must be addressed to the bookstore by phone at 647-975-8800 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

Delivery:

  • • Orders invoiced at over $39 are sent for free in Ontario, no shipping charges apply
  • • Shipping charges apply to orders invoiced at under $39 (regardless of original amount of order) and to orders to be shipped outside the province of Ontario.
  • • Shipping charges depend on weight and dimensions of the package. An estimate can be provided once the books arrive.
  • • All orders for delivery must be paid prior to shipping.

 

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